Shipping Policy

Shipping Policy

At The Souk Spot, we are committed to delivering your Moroccan treasures, ensuring they arrive in excellent condition and in a timely manner.

Shipping Rates

- We are delighted to offer free shipping on orders of $100 or more.

- For orders below $100, a standard shipping fee will apply, based on the destination and weight of your package.

Processing Time

- All orders are processed within 1-3 business days (excluding weekends and holidays).

- You will receive a confirmation email with tracking information once your order has been shipped.

Delivery Time

- Delivery times vary depending on your location and chosen shipping method. Estimated delivery dates will be provided at checkout.

Damaged or Lost Packages

- In the rare event that your package is damaged or lost during shipping, please contact us at support@thesoukspot.com within 7 days of delivery. We will work with you to resolve the issue promptly. We want you to LOVE your experience with us.

Questions?

If you have any questions or special requests regarding shipping, feel free to reach out to us at support@thesoukspot.com. We’re here to help!

Thank you for choosing The Souk Spot. We’re excited to bring a touch of Morocco straight to your doorstep!